CUSTOMER SERVICE

Member Services - Customer Service Page

Welcome to our Customer Services area. Below you'll find links to help you contact the correct people to help you with any problems you might have here. There's also some information to help with navigating the site, getting new web browsers, and downloading media players and plugs-ins.

Billing and Membership Information

Membership charges are discretely billed as CCBill.com, (Jettis) BillingServices.com , Paycom.net or ProBilling.com. These links will take you directly to each processor's support pages:

Billed by CCBill?
CCBill Billing Support
Retrieve Account Information
Lost Password
Cancel Membership

Billed by Jettis?
Jettis Billing Support
Retrieve Account Information
Lost Password
Cancel Membership

Billed by proBilling?
proBilling Support
Retrieve Account Information
Cancel Membership

Billed by Paycom?
Paycom Support
Retrieve Account Information
Cancel Membership

You can also call us at (212) 380-1205, Monday–Friday from 10am to 6pm EST (USA)

Site Access and Technical Support

Plugins : Here are links to video players (all free) which you'll need to view the variety of content on this site. If you don't already have these free players and browser plugins, you can click the links below to get them.

Web Browsers : Here are links to some of the most popular, and free, web browsers. If you don't already have these, you can click the links below to get them.

Mac users click
this text instead

Get all the
versions here

Macintosh
OS X only

Windows Quicktime Users : If you're using Internet Explorer versions 5.5 SP2 or 6.0 for Windows, and are having trouble playing videos in your browser you can click here to open a window with information on fixing this.

AOL User Problems : If you're using America Online as your Internet connection, you may have trouble logging in as a Club member here. You can click this link to open a window with information on fixing this.

Privacy, Legal Compliance & Child Protection

Legal Requirements : All persons depicted on this site were at least 18 years of age at the time of the photography. Record keeping requirements are met in our Title 18 U.S.C. Section 2257 Compliance Notice.

Child Protection : We strongly support parental controls on the Internet. Our web pages are not meant to be viewed by minors. If you're a parent and you want to control access to sites like these, you can use these links to review some of the available software for blocking adult sites:
CyberAngels | CyberPatrol | CyberSitter | CyberSnoop | NetNanny | Safesurf | SurfWatch | WizGuard

Privacy : This is a very private service. Nothing will be sent to your home. Your personal information, such as home address and email address, will never be given out to anyone. Your credit card information is encrypted and stored on a secure server and under no conditions will ever be given out to anyone. We pride ourselves on the discrete and secure manner in which we handle your personal information. For more information, please review our complete Privacy Policies Statement.